REBECCA'S PRACTICE POLICIES
Cancellation and No Shows Policy
I understand that unanticipated events happen occasionally in everyone’s life. In my desire to be effective and fair to all clients, the following policies are honored in both the Wimberley and Dripping Springs locations:
24 hour advance notice is required when cancelling an appointment. This allows the opportunity for someone else to schedule an appointment. I allow one last minute cancellation or no call - no show in a 12 month period. If more than one occurs in a 6 month period, you will be charged a cancellation fee of $25.00 for your appointment. This amount must be paid at your next scheduled appointment. IF MORE THAN 2 OCCUR IN 6 MONTHS- you will be required to prepay all future appointments. If the prepaid appointment isn't cancelled per policy - you will forfeit the payment.
EXCEPTIONS will be made for medical emergencies, a death or emergency in the family, or if you are running a fever. Please, Please call to reschedule!
If you arrive late, your session will be shortened in order to accommodate others whose appointments follow yours. Depending upon how late you arrive, will determine if there is enough time remaining to start a treatment. Regardless of the length of the treatment actually given, you will be responsible for the “full” session. Out of respect and consideration for my mission and other customers, please plan accordingly and be on time.
ALL SALES INCLUDING PACKAGES
I look forward to serving you!